Shipping Policy
We offer free shipping within North America on all orders over $300. For orders below $300, shipping and handling cost will be applied.
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We try our best to fulfill and ship out all orders placed before 2:00PM (Pacific Time) on the same business day. If an order is processed after 2:00PM or over the weekend, it will be shipped out on the next business day.
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Return & Exchange Policy
Within 30 days of purchase. Restocking Fee will be applied.
Opened & Unused Restocking Fee: 10% . USED ITEMS ARE NOT REFUNDABLE.
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We will process refund within maximum 5-7 business days.
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Please contact us to get a return request started at info@velma-films.com.
Please note any shipping fees from the original order are not refundable.
Return Address: Unit 170-2188 No.5 Road, Richmond, BC, V6X 2T1